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OTHER CARDS

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Is the book included in the price? How many cards can I include in the box?

Yes! The price includes as many cards as you want to include the box, the digitization of all of your cards, book proof design, and printing and shipping of the book. The charge is the same no matter how many cards you include in the box.

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Can I get my cards returned to me after you make the book?

Yes, you will see an option to get your cards returned when you check out.

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Is the holiday box only for holiday cards?

No, you can include cards from all occasions, any cards you'd like in a book can be sent in the holiday box.

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I'm outside of the U.S. Do you offer your service internationally?

Yes! We offer Cards by Artkive International. Rather than sending you a box, you ship us up to 60 cards. We will ship the book to your anywhere, and shipping is included in the price. For international orders, click here.

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Do you include all sides of the card? What if there is writing on the back of the card?

We will digitize the front of the card and any part of the card that has writing or printing, whether that's the inside or back of the card. The front of the card will be on one page of the book, and the inside of the card will be on the opposite page of the book.

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How long will it take to get my book? Will I be able to pick my cover and move things around?

Once we receive your box of cards, it will typically take 4-6 weeks for you to receive your book proof, and then 1-2 weeks for you to receive your book after you approve the proof. Timing may vary during peak seasons. We will send you a book proof to approve, and you are welcome to change the cover image or title, add captions and move around pages before you send it to print.

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What if all my cards don't fit into the box? Or what if I have an oversized card bigger than 6x9?

The cards box holds about 50 cards, which will be around a 100 page book. If you have too many cards to fit into the box, you can order a second box and just note on the form in the box that you want the two orders combined into one book. Please note that our books hold a maximum of 200 pages, which is about 100 cards. We can always add a second book if you have more than that. For oversized cards, please contact cards@artkivebox.com 

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Can I have my cards put in the book in a specific order?

Yes! Your cards will appear in the book in the same order they are included in the box from top to bottom. You will also get a book preview online once the cards are photographed, and you can make changes to the order of the pages before you approve the book for print.

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Can I cancel my order?

Cards by Artkive orders can be cancelled and refunded within the first 24 hours after purchase. After 24 hours, Cards by Artkive orders can not be cancelled and are non-refundable.

Got an additional question?

Email us at cards@artkivebox.com and we'd be happy to answer you.